Trying to squabble that it was in the description is a cop out. Amazon blunder that sent me 46 ... the customer has been informed that he can keep the items that were delivered.' I know of one big tech reseller in the UK. Forums > Life > General Discussion > This site uses cookies. Hi there This is a tricky one as it was purely a stupid mistake on my part, but I recently ordered two pairs of boots from Office via Amazon at the cost of £190.00. On the very rare, and I stress it is rare occassion, I've sent out a wrong items I've done one of two things. I contacted them and because the order for some reason said it was Lux and Luwh they basically said it was my fault and its to bad. When this occurs, you have a few actions that you can take. Overclockers UK Forums. All of the items being of very minimal cost. Amazon will send you a warning notice via email first. Search My Stuff. I didn't realize it til after I opened it, so now I can't return it, and the canadian version of the film is not in the original aspect ratio. If the seller sent the wrong item, then they are liable for all postage costs. I sent my partner some videos of myself a few months back which were sexual in nature. This Distance Seller Regulations don't apply in this case as the seller sent something different that was advertised. Tiffany Crow received Amazon parcels she didn’t order or pay for. ... Tell them they sent the wrong item and they'll need to send a courier to collect it if they want to exchange it. Okay I ordered a can of California Scents Spillproof Coronado Cherry from amazon. ... We are in the UK. By continuing to use this site, you are agreeing to our use of cookies. Amazon has started to contact customers who thought they had bagged a PS5 but were sent other items when the day of the console's release came.. That goes for Amazon or any other retailer who ships goods, and includes any incorrect items mailed to your address, even if the package is correctly addressed to you. The envelope had my correct name and address with 4 DVD’s of the same movie “Christmas Coupon”. I quickly purchased it, with the extra £5.99 delivery and soon received a confirmation email from Amazon. The online retailer received complaints from UK customers who forked out hundreds of pounds on the new console only to discover it missing from the packaging when it was "delivered". I was shopping online last night for a new TV on Amazon.co.uk. ... UK funerals industry under investigation for high prices. Discussion in 'General Discussion' started by Monkeyboysteve, Aug 24, ... you want a refund and they have both cards... you have not sent a wrong item back... you have sent both items back, its just you didn't follow policy. Either sent them the correct item and told them to keep the other item or sent them the correct item together with a self-addressed jiffy bag with the postage on to return it at their convinience, luckily the majority of my stuff will go in the post box. I suddenly thought it would be too good to be true, to find a LG 47'' LED priced at £35.00! It only applies when you receive what you ordered and didn't like it. But after reading into it, it looked as if they were really selling this item at the displayed price. While it may not be frequent, there are times when orders get confused, and Amazon sent the wrong item or possibly additional items along with your purchase. Hi all i purchased a Seasons turkish lemon cologne for my husband but seller sent me a different make and different to the picture they used (by FONEX) and its not one my husband will use i contacted seller to say they had sent me the wrong one and they advised me that the make in the picture(by seasons) has been stopped coming into the uk due to unsafe ingredients so they sent an … C omputer programmer Greg Nelson is a self-confessed Amazon addict, buying hundreds of items on its site. Some of our items are sent directly by Amazon using their postage service. One customer said that after they informed the company of the wrong delivery, Amazon told them to wait for 48 hours, after which the platform would either refund the customer or ship them a new item. These are safe to purchase since Amazon is the shipping party. Sent the wrong item back to Amazon and they binned it. I'm returning a faulty item to Amazon and the person I spoke to on the phone told me they'd send me a pre-paid label through to my email that needed to be printed off and attached to the package. Honestly having dealt many times with Amazon returns, just create a return for the card on the website and select the"wrong item was sent" option, then just describe what happened in the comment box, create a shipping label and return it, youll get your money back with no fuss. All along Amazon have demanded that I need to return their item before they will refund me, adamant that they won't treat my non-delivery and their wrong delivery as separate issues. I opened the envelope it came in, and saw a tin saying Coronado Cherry, b While this doesn’t happen often, once we get the call saying they received the wrong item we apologize profusely and send out the correct item with a return label for the mis-sent item. the item in question was not picked by myself but was picked by your system by way of my number plate as sutable to fit my car, you have failed to uphold your end of the contract as the clutch sent does not fit my car, therefore i am rejecting this part under the sale of goods act as not fit for purpose, as part of this i either require you to refund the FULL cost of return or to collect the item Discussion in 'General Discussion' started by Monkeyboysteve, 24 Aug 2019. Learn More. Note: Items fulfilled by Amazon.com but sold by another seller can't be replaced, but can be returned. Sent the wrong item back to Amazon and they binned it. Give Amazon Customer Support a call and they will assist you with that. They are then warehoused and shipped by Amazon. 0 1. lishego. Few weeks ago, I received another Amazon package with a curly hair, which I threw away and ignore. It is then up to them - they can either let you keep it, or ask you to return it (at their cost) and send you the correct item instead. Click Return items. Hi All, I am a seller and a buyer on Amazon for a few years. Today, I received a package from Amazon that I did not order. I believe you still have time to cancel the order or even change the delivery address. Show only OP | Possible Issues with Amazon Receiving the Wrong Item. I ordered a movie, and it showed a picture of the american cover art, and i was on the american site, and it didn't say import, BUT THEY SENT ME A CANADIAN IMPORT!!! Though it typically towers above most of its competitors, it still faces the same issues that they do; damaged goods, the wrong items being sent out, and occasionally, packages just outright not being delivered. I know its only $5 but I earned tbat money.. Though this is something I wouldn’t usually do in a relationship, I’d known this person as a friend a long time before we got together. Amazon sent me the wrong thing? Amazon sent me the wrong item... A more expensive item? However, we are seeing that most customers are not sending back the first item and keeping both. My husband and I have received (over the past month) approximately 8 items in the mail that we never ordered from Amazon.com. In my last call I asked over and over again to speak to a manager, eventually being hung up … Amazon loophole allows customers to get refund without returning item. If you have received the incorrect item from Amazon then this is how to get things sorted; Go to Returns Support Centre. Amazon.co.uk, ... Heard and left her in fear for her life is 'plainly wrong' However I don't currently have a printer and they told me to just write the details on the package but wasn't very specific. Amazon may be one of the largest global retailers today, a juggernaut even, but that doesn’t make it infallible. Amazon do a "co-mingling" service where identical items in multiple locations are considered interchangeable, and when any order is placed with any seller (in the scheme), any item can be sent. Occasionally we send out the wrong item to customers by mistake (oops). Consumer. That way you are at no risk of finding yourself in debt at some point. Amazon Fulfillment – items are provided to Amazon by a third-party. Is this happening to anyone one else? Amazon sent wrong item - legal obligations? But after sending back 37 items of 343 … Amazon has sent the wrong item. We use cookies to make the site easier to use. Send back Amazon purchases just as easily and conveniently as you ordered them -- from the comfort of your own home. Amazon UK customers have been venting on both Twitter and Reddit, ... Wrong items being sent is a common problem which sounds more common because PS5 buyers are making a lot of noise about it. Phone: 1 (888) 280-4331 I hope your issue is resolved and you receive your items. Use Send to Kindle applications to read on your Kindle devices and free reading apps on iPhone, iPad, iPod touch and Android phone and tablet. Amazon sent the wrong item... My Profile My Preferences My Mates. From your browser Send news articles, blogs posts and other web content to read them anytime, everywhere on Kindle devices or reading apps. Tags: amazon suck. If the reason for the return is a defective product, incorrect description, or wrong item sent, you will not have to pay the return shipping fees. The first 3 came the same day and I just assumed my husband had ordered them as they were addressed to him at our home address (even though I was surprised, because I didn’t know he had a separate Amazon account. I ordered a nail polish on amazon called Argo by China Glaze, and got sent Luxe And Lush By China Glaze. If you have been sent items by mistake it is a different story. How to return Amazon items the right way: Fast, easy and usually free. China Glaze, and got sent Luxe and Lush by China Glaze a buyer on Amazon called Argo China! No risk of finding yourself in debt at some point to purchase since Amazon is the shipping.. 'Plainly wrong past month ) approximately 8 items in the mail that we never ordered from.... The wrong item, then they are liable for all postage costs to find a LG 47 '' LED at! Occurs, you have received the incorrect item from Amazon items fulfilled by but. Easier to use this site uses cookies a call and they will assist you with that what you and... My Profile My Preferences My Mates sexual in nature of myself a few months back which were sexual in.... Was shopping online last night for a few years as you ordered them -- the! 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